Transportation

Helps members access free and discounted e-bike programs through Bike San Joaquin. Support focuses on understanding free short-term access at housing sites and long-term discounted e-bike loans for low-income residents.

Free E Bike Access

Some community housing sites in San Joaquin County offer free short-term e-bike access through Bike San Joaquin. These e-bikes are available at no cost to residents and are intended to support transportation needs for errands, appointments, and essential travel. CHWs help members understand how the free rental system works and assist with any steps needed to access the bikes.

Support covers

• Identifying housing sites that offer free e-bike access
• Explaining rental rules, time limits, and usage expectations
• Assisting with sign-up steps for free e-bike use
• Reviewing safety and usage guidelines
• Coordinating e-bike access for medical appointments or essential errands
• Addressing barriers such as unfamiliarity with e-bike operation or technology

E Bike Loans (Discounts)

Bike San Joaquin provides long-term e-bike loans at discounted rates for low-income residents. The program includes equity pricing, a refundable deposit, and monthly fees designed to make e-bike transportation accessible for individuals who cannot afford a vehicle. CHWs help members understand the program, complete enrollment steps, and navigate the technology required to participate.

Support covers

• Explaining long-term e-bike loan options
• Reviewing monthly costs and refundable deposits
• Assisting with equity pricing eligibility for low-income residents
• Preparing required documents for enrollment
• Completing applications and portal registration
• Supporting members with portal access and password resets
• Coordinating e-bike pickup and return
• Helping members use e-bikes for work, school, medical care, and essential travel